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  • You don't go to Jack Astor's for the food. 'Nuff said. But we had a group of 8, which included two young kids, so we figured it would be a good spot to go for our group. We got there around 6:30 on a Thursday. We waited for about half an hour outside to get seated. Okay, it was busy. Then we go to order - get some pitchers of beer (for the adults, promise!) and the standard grub - fish 'n chips, bruschetta, caesar salad, burgers, kids meal entrees, and - erm - butter chicken. After taking the drink orders they come out with the drinks... and for the two kids they serve their "kids drinks" (which come with the kids meals) in glasses. Major spill waiting to happen, no? We asked if they had any more kid-friendly cups. They returned with the drinks in lowball glasses. Fail. Then it took a while for the food to come. And the refills on soda just weren't coming. Or on water. As in, we'd ask, they'd say "okay" and then we'd wait and still no drinks. Then the food came... and we heard a crash. Oops, they dropped two of our eight dishes. And instead of coming over to apologize or even acknowledge it, our server just remained scarce. We only realized it was the case when we saw butter chicken & fish n chips on the floor by the kitchen. Fail. Most of us were eating when my brother went to go to the bathroom. And it was the one time the server didn't remain scarce. Instead, when we weren't looking she took his half-eaten fish and got rid of it... even though he wasn't done yet. Fail. And the butter chicken? According to my brother it had just a tiny amount of meat smothered in a whole lotta sauce. He asked if this was normal and the server looked like a dear in the headlights, only answering "um, yes" after a long pause. Why two stars, even? Because there's even worse places in Toronto, and because the food was edible.
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