I purchased a Brazilian wax for my wife for Mother's Day, she does in home daycare and never has extra time to do anything for herself. She had to be able to arrange for parents to pickup their kids early to even be able to go. There is only one lady who does the waxes and she text my wife to cancel on her last minute. I felt bad an luckily was able to adjust my work schedule today to step in for her so she could get this done. My wife told me after how horrible it was, the lady was extremely rough! She said it was the worst she had ever had! BAD EXPERIENCE!!! RECOMMEND GOING ELSEWHERE!!!