I would like to praise the service I received at Delmonico's. I took my family out for my dad's 50th birthday. Frankly, we were getting frustrated because our food was taking a really long time to come out. It was a busy night for them so I try not to say much. After over an hour of waiting, we were getting hungry and impatient. The manager, Sarah, came out and repeatedly apologizing for the delay. The second time she came out, she informed us that it was unacceptable that we were waiting for so long. She proceed to comp all of our meals. I kept insisting that she didn't have to do that but she just wanted to take care of us properly. It was the kindest gesture. I will definitely come back another time and give them another try just because the service was exceptional!