How refreshing to find a small business that actually cares about their customers! After reading the other positive yelp reviews for this company; I sent a request for quote through their website and was shocked to wake up at 7am to a response from Alex - he responded asking if he could stop by to provide an in-person quote. That same day he came by our house, gave us a very reasonable quote to clean 10 dining room chairs and asked when we would like the service done. (Even offering to do it that same day). Alex was very thorough in explaining what he recommended be done for the cleaning, giving us different options and was very knowledgable about the products and processes he uses for effective cleaning. After scheduling him to come back the following day, he showed up on time, was very professional, and did a FANTASTIC job getting our chairs to look like new again. On top of all this, he also left me with a bottle of stain remover (and explained how to use it, what it works well on, what not to use it on etc...). I am literally in shock, as I thought that companies like this didn't exist anymore. I would highly recommend calling Alex and will definitely be using him for any future cleaning needs we have.