Well, since I didn't get to eat their food, I'll give it a 1 star. (I'd give it 0 if I could.) I got there at 11:45 before any major lunch rush to order a burger. An hour later, I still didn't have my food and well, I only get an hour for my lunch break so I had to leave to come back to work hungry.
I will not be going back, not even to try the food.
That's never happened to me before and it is unacceptable.