My expectations for this restaurant where not high. However, they failed to reach this even low bar.
Upon entering, the hostess greeted us and asked our name. Surprised she asked since the place was nearly empty she said that that was simply for the ticket.
From behind us, the manager said "that's how she flirts!" The hostess was obviously made uncomfortable and we where not amused.
Our mustached waiter arrived, quickly and started to take our drink order. When one of us ordered a coke, he practically barked PEPSI. Not a question, not "is Pepsi ok?" The rest of the service was abrupt and without courtesy. I truly hope that this server has a alternate line of work that he is actually skilled at, because serving is not for him.
Food arrived and was equally disappointing. Three overdone steaks and a burnt hamburger. We ate and left, given the unprofessionalism we experienced on the way in there was no reason to expect the manager to deliver any resolution.
Chain restaurants are normally a safe bet while traveling. This is certainly one to avoid. The appalling food is only surpassed by the unprofessionalism of the staff. I am only glad I went with a group of men who could laugh off the sexual harassment and poor service.