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| - The first time I went, I did not have a good experience. The receptionist, who didn't get up or look up from her phone, was unprofessional to say the least. The girl I got to cut my hair, though super sweet, did NOT know how to cut my hair. When I initially made the appt I specifically asked who was good with thick, wavy hair and was told she was. No such luck. I had to coach her through a lot of it, and repeatedly had to ask her "what abt this/that" etc. When she stood me up I ran my fingers through it and one side was dramatically longer and no I didn't ask for an asymmetrical bob. She tried to fix it while she had me stand there, no such luck again. Also, another stylist was gossiping loudly abt certain people in the community. Not exactly what I want to hear for an hour of my life, I don't care how much better you think you are than everyone else, and very unprofessional. I left with my hair lopsided(!) and dissatisfied.
Fortunately a friend of mine goes here and raves about it so I decided to go back. I got Casey. Not only is she sweet and chill she is also super talented and made my thick, crazy wavy/ bushy hair do exactly what I wanted. I love my hair and would recommend Casey to anyone! I've been back a few times and am always extremely satisfied.
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