I haven't even tried my salad...but I'm gonna drop this review anyway. When I walked in I got a "welcome to chopt" or some such getting. Nowhere in the store does it tell you where to go and start the ordering process. I walked up to the cashier and she just said, "you'll start down there" and pointed. The gal making my salad was short (and I don't mean in height either), she felt the need to over explain, like I hadn't been staring at the menu over 3 minutes before deciding to order, and never once was I asked if they could assist in my decision making process. Once she crammed everything in my bowl I was sent on to the chopper, he was friendly enough. I grabbed my salad, dressing on the side and proceeded to the register...where there was no cashier...the chopper asked the salad gal about a cashier and she mentioned her name...still no cashier...no one stuck their head in the back to get her, no one called her name out...nothing...finally, a manager (who was interviewing someone?) asked if I was waiting to pay! I paid her for my salad and I was leaving the cashier came out of the back...no "sorry, I didn't see you" or anything even close to that. I don't care if this is the best $13 salad I've ever had, I will not be going back =(