The food is delicious, however the owner and management are cheap as $&@?.
I use to be a regular until I came with a group and we ordered the big bbq with assorted meats. We also ordered beer and soju... so we were a $80 table for 3ppl. Not one of those low end tables. The problem was not the service or the promptness of food arrival, but the fact we didn't get side dishes at all. We asked the server and why and they said they ran out. There may have been a mishap in the kitchen said one of the servers and she may have dropped it. I think owner blamed/punished the server.
Clearly though there was still sides because I saw at least 3 other tables getting side dishes after we asked both servers if we could get our side dishes. She replied she didn't have any when clearly they did. They offered to give us pop to compensate, but I kindly replied we are drinking alcohol and don't need pop. WTH, I was eating meat and rice... nothing to compliment my food. People that eat Korean food know the importance of side dishes which are usually limitless to an extent. This place charges if you want extra if you want refills and here I was getting no side dishes at all! Are you telling me that the kitchen can't whip up any sides dishes or has run out of kimchi. I wasn't expecting a discount from this mom and pop place, but could expect a sincere apology from the owner. Actually I should expect a discount of the price side dishes taken off my bill. He's always standing at the back, counting his money and micromanaging his staff, with a huge scowl on his face. Owners like him shouldn't be in this business and I hope new management takes over.
Though I love the food and don't mind the service/staff, I will never go there again unless the management changes.