Absolutely awful. The service is so incredibly slow you would think they are hand picking the fruit. Everytime we come to this location it takes so long that I actually started timing them. Their response when asked why it takes so long "We only have two people here" but their lobby is empty and there was one car before us in the drive thru. I can't wrap my head around why it takes two people twenty minutes or longer to make 2-3 smoothies. If was a fluke occurrence I wouldn't be so upset, but this has happened three times to us. We live near this location but I'll drive out of my way to another location with these turtle stepping times. Every other location besides this one goes much faster.