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  • This review is for the CUSTOMER SERVICE at this location only. Hopefully Capriotti's reads this and realizes that their female black employee whom is trying to look like Rihanna needs some serious customer service skills. She is terrible. I placed a phone order at this location. I walk in to pick it up. I walk up to the front register where she is standing there fiddling around with the register and I stand there, right in front of her. And for about 20 seconds she refuses to even acknowledge my existence, even though I'm standing right there in front of her. I have no problem with you finishing what you need to do but at least acknowledge me and say "be with you in a minute" or something like that. But it's a pet peeve of mine when you just ignore me. After that she asks what I need I say I am picking up an order. She tells me the amount and I give her my credit card. She hands me the receipt. I sign it and she goes back to fiddling with the register. At this point I figure my order isn't ready yet since she didn't say anything. But as I'm standing at the counter I see my order sitting on the back counter. Completely ready to go and getting cold. So I wait a little bit as she is still staring at the register I say "is my order ready?" Without responding to me or even looking at me she just turns around and grabs my sandwiches puts them in a bag and hands it to me. Without saying a word. Without even looking at me, nothing at all. There are people out there that desperately need a job and then you have ignorant no good people like this who take their job for granted and are miserable at it. Capriotti's you should have a talk with this girl.
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