2 hours of back and forth with just eat. Worst experience by far. Had an issue with my food order, waited one hour on the queue to speak to someone from a indian call centre and the person is absolutely ignorant and have no idea what the issue is or how to do their job! The just eat call centre employees work from home, while I'm explaining my issue with my order, I hear the just eat employees kids and husband in the background.
2 hours later, no food, just frustration!
Of course just eat blames the issue on the restaurant like always. Instead of taking the fault, they said the restaurant had made the mistake!
Don't order delivery from here. You won't get your food and you'll end up sitting there for 2 hours calling JUST EAT customer service which is located in India. And 2 hours later, you still won't get your food and no issue has been resolved. Except a fake apology from JUST EAT while the restaurant itself blames everything on just eat drivers.