So it's my friends birthday last night and I decide last minute to grab him a cupcake from this cute little cupcake stand right outside of my room.
Some of the cupcakes had little descriptions some of them didn't and the one I selected didn't...
She goes to the back counter and packaged a cupcake and from where I'm standing I can't see what she's packaged. She brings it up and it's not the cupcake I wanted so I ask, "are you put of the one with pink frosting dipped in chocolate?" then her demeanor which wasn't great to begin with went from ok to shit - she says, "this isn't the one you wanted? You said with hearts." then I tell her the one I selected had a heart candle in it..
Without boring you too much with the back and forth this went on for a minute where she was YELLING at me because she couldn't "see" which one I was talking about.
Finally I've had enough, I should have walked away but I wanted to get my friend a cake.
I stayed calm the entire time and I was polite as the person who is supposed to serve me was yelling at me for no good reason.
I say to her "excuse me you're being extremely rude!" she then snaps back with, "yes I am right now."
I get the cupcake I want and leave. I won't be returning. Even if the service wasn't horrible the cupcake tasted bad as well. The cake was Duncan Hines quality but it least it wasn't dry and the frosting was super heavy. With service that bad I sort of at least expected a stellar product.
Obviously I would give 0 stars if I could.