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| - "NO STAR" BEWARE THIS THIS DEALERSHIP "SANDS KIA IN SURPRISE, AZ" FOR FRAUDULENT TRANSACTION!!! When you do know you really want the car then good but if you're having second thoughts about it...don't sign or if you sign a contract you're stuck with it and even if it's not finalized they will make ever effort to finalized illegally without informing you that the transaction has been finalized and guide the contract states that they don't have any original copies of the contract. With my situation, I received a phone call from the finance stating that they have found a lender and could not finalized the contract until I come in. The next week I came in and they said that they finalized it as it's Waived that I didn't have to sign anything as the contract is as is... So I was asking for the original of the contract as I've called every dealership stating my problem with this dealership and that they always have a copy in the dealership, for the bank and for the customer as there is 3 layers of the application. From the sales manager BRETT FORTE saying that "we do things differently with any other dealership, he stated "WE SENT ALL DOCUMENTS TO THE BANK TO WHERE THEY DON'T EVEN HAVE ONE COPY?" HashTag #BS. Sadly my sales representative CLAYTON just sat there did nothing to this matter. This manager said I was trying to find loop holes and guess what there is no loop holes but for this dealership is the one finding loop holes when I have legit evidence but all they can see is this little boy who they think don't have any experience of buying cars, well guess what... I know my rights and the law. So they've provided me a copy of the contract shrunken in a one white page piece of paper... I was asking for the original contract that has my ink signature but no copies sorry. When I looked at the shrunken copy of the contract that the monthly payment and interest was different from the original contract that I first sign without the lender's information on it, supposedly that KIA MOTOR FINANCE was printed at the bottom of whatever this contract... I've been questioning myself what if they white out the monthly and the interest to reprint this information...? And looking at the contract there was add on which is the extended warranty and gap added which I don't recall signing any of these contract as they never ask me about adding them in the beginning. Also when I tried to get a copy of the "warranty and gap contract" like they say no copies sorry... So I told them that I will get with my attorney. I contacted KIA MOTOR FINANCE to cancel the transaction but I was informed that there is no contract they've received from that dealership. Today, I received the first bill for payment from the lender...when the contract states it was KIA MOTOR FINANCE, but unfortunately the lender that approved me was a different bank, when I don't even have the contract for this lender? By LAW it's illegal for you not to have a copy of the contract as dealership is required to provide your copies, 2nd if there is any changes in the contract from the first one you signed as far as the monthly payment has changed, interest has changed, terms has changed and lender has changed...that they have to to provide a new contract for you to sign and to accept. In AZ Law, if you don't accept the changes in the new contract, you may reject it and return the car freely! Apparently this dealership just want the SALES instead of having to pay for fines for doing fraudulent transaction. Never trust this dealership as they will screw you over, THEY WILL TRY TO GET THAT SALES NO MATTER WHAT EVEN IF THEY HAVE TO DO IT FRAUDULENTLY, JUST TO GET THE SALES... SO SAD AND DESPERATELY... I am going through BBB to report this matter as well. Hoping these fraudsters (Sales Manager: Brett Forte, Sales Rep: Clayton, and Finance guy: Carlos will get fired for their lies, cheating and committing fraud.)
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