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  • Let me start by saying the guys what moved us were great but the owner had the worst customer service in the world. Rid coming from someone in the service industry. The movers where on time and came with the right size truck. When they came into the house they said I had more stuff than just a 2 person job and they were going to call and get 1-2 more guys. When they went to the truck they found the back to be locked and the owner had the key with her. After the movers having words with the lady I got on the phone to talk with her and she proceeded to tell me that I lied about all my stuff. I told her 3 times over the 3 phone calls how much stuff I had. She had even written it down on the estimate sheet I signed. She was not very attentive to the customer. She then told me that because the truck was locked I would have to reschedule my move or wait for and hour for her to get out there and I unlock the door. I told her we needed to move and she needed to get out there to unlock the door. She then told me that her guys could start moving my things and just set them behind the truck. She wanted my things to be pit on the side of the road like garbage because her guys needed to do something. I told her they can do that but I was not paying for that time they were moving my things until the first piece was on the truck. She told me she would be there in 45 min. U never received a follow up call to see if everything as ok or if I was happy with her service. Well I will tell u only thing good about then ate the hard working guys the work about 12 hours a day with no days off because the owner is just greedy!
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