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| - This is without a doubt becoming my go-to Chinese takeout place. Let me tell you why:
Yesterday I placed a take out order over the phone and the process was quick, pleasant, and easy! I came to pick up my food about 30 minutes later and everything was fresh.
On the way home I couldn't help but eat one of my veggie spring rolls. They are INCREDIBLE: Crispy, obviously hand made, and mildly spicy. The filling had a fantastic texture with the outside providing a lovely crunch. Probably the best spring rolls I've had anywhere.
Along with my order I also got tempura vegetables, wonton soup, and two sweet and sour chicken entrees. The tempura vegetables were a wide assortment of vegetables in a delicious coating. I saw green bell peppers, broccoli, zucchini, onion, eggplant?, and snap peas, among other things. I didn't personally have the wonton soup, but I was told it was similarly yummy!
When we got to our sweet and sour chicken entrees, I realized that they had accidentally given me shrimp instead of chicken. I called in, hoping to correct the issue, and the handling of this mistake was some of the best customer service I've experienced anywhere. The polite person that answered the phone was apologetic and offered several options for correcting the issue. I chose to have the chicken remade and picked it up. When I got there, they were so friendly in making sure I definitely received the correct order. In addition, they gave us coupon off of our next order. This was above and beyond for me.
The chicken was WELL WORTH the wait. It was amazing. The coating was deliciously onion-y and the sweet and sour sauce was more nuanced than the corn syrup-y messes I'm used to. I would definitely highly recommend their sweet and sour chicken.
Due to the superb customer service (even in times of mistake), the absolutely delicious, fresh to order food, and the very fair prices for the quality, this restaurant will become my go-to for takeout. I hope to update my review soon when I am able to dine-in.
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