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  • Beyond exceeded my expectations. =) I've lived in the area for almost a decade and had yet to find a vet I truly felt comfortable with. Sure, there were nice ones, helpful ones. But when you really, really love your animals, as in they're your family, you volunteer for animal agencies, and once upon a time your career was as a vet tech/receptionist, you know when you've met some kindred souls. I've tried more local clinics, and for the most part they've served their purpose, perfunctorily. However, care starts to move past routine vaccines and more into pet aging or special needs, you want to find a doctor who not only REALLY looks at your pet, but at you in your concerns as the person who's job is to protect and provide the best quality of care for their pet. Many doctors seem to be almost dismissive in the way they reach for easy answers. If they don't seem to truly enjoy their job, or it becomes too routine for them, how "on top" of things are they going to be (this applies to any profession; have the utmost respect esp. for those in the healthcare profession.) Both the vet tech and veterinarian were so amazing, thorough, and intuitive with my 12 year old boy, Sammy. Their genuine care and consideration was for me, unprecedented in previous vet experiences. A few years ago I had to take my dog to a specialty clinic for an MRI; $4000+ later I didn't even get a follow up call. I had just been sent home with results/diagnosis and a few palliative pills. Here, they gave me their time and consideration, showing their understanding and interest didn't just stop at the cats! =) Even though Sammy's diagnosis was relatively uncomplicated (arthritis), I received a follow up call to check up on him. =) One more remarkable note; Sammy was so calm and relaxed at the clinic, it carried over onto his 45+ ride home. (It might have in part been attributed to the pain med they gave him, but I'm going mostly with the calming "cat-whisperer" effect everyone at the office had on him. Now, if I could only talk the doctor into looking at my puppies too, we'll all be set! ;D
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