The service at this particular location is amazing! The manger, Stephanie, is knowledgeable and friendly. She did not pressure me at all and stressed the fact that she just wanted to help me buy the right mattress for me. Mattress Firm's 120 day exchange or return policy has been a life saver for me. Since this is my first mattress purchase ever, I have had no clue what I want in a mattress and they offer such a wide range. I have exchanged my mattress two times and Stephanie has been nothing but helpful and accommodating. I would absolutely recommend shopping at this location for you mattress needs!!!