With a major history of skin cancer in my family I have always gone for yearly check ups. Not only did Dr. Snyder brush me aside, but when I called back to schedule a SECOND appointment for the SAME issue they told me my $50 copay would have to be paid AGAIN even though the issue should have been taken care of the first time. I am very disappointed in their customer service and will be bringing my $50.00 copay elsewhere.