This place used to be great. The hot food was always good and fresh. The cold sandwiches were consistently delicious. Now, it's just a collection of shortcuts. The mac & cheese is watery. The Sonoma chicken salad has the most gigantic pieces of chicken, and the strange watery mayo they use just drips out of the tortilla. Ick. I don't know what happened, but quality control has gone downhill. Not a place I'll frequent anymore. Except maybe for the chocolate chip cookies.