I received flowers today from my son and daughter in law for mother day, they live in FL and paid extra to have them delivered by a florist instead of a box (they were unaware it was a 1-800 florist locally) The flowers are dead and I mean dead!!! I called my son and told him what condition they were in, when I sent him the photos he asked as how they could even be sent out in that condition and "that doesn't look like the extra large", he text me a photo of what he ordered, the extra large has 6 roses my bouquet has 4. Not only do they send dead flowers they steal from customers by not sending what was paid for!! How can these people stay in business!! Please do not ever order flowers from 1-800 Flowers.com they are thieves! I tried to report them to the better business bureau but they not affiliated.