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  • I stayed there during the summer. They have the absolute worst customer service I've ever experienced in any thing I've ever participated in in my life. Our room got broken into, our stuff got stolen, they refused to take care of us, treated us poorly, did an inspection, even though the lock had been tampered with they still said that they weren't responsible for any of the situation, and treated us like trash. The acquarium pool was barely open. I was there for a week and never got to use it. The staff was rude and short tempered, I lost $2000 worth of items in the robbery (laptop, ipod, etc...), and several of my friends lost more. According to them, they have no security cameras in the hotel, and couldn't even help us find out when we were robbed. The policy and services at the golden nugget are garbage, they are a horrible business, and I would personally turn anyone and everyone I could ever get to listen to me away from going there. On the plus, their black jack tables were very nice, and the casino staff was friendly. The drinks were watered down, but I wouldn't ever complain about drinks at the cost of tips. The rest of freemont was a lot of fun, and other than my experience and vacation being drastically harmed by the horrible HORRIBLE choice to stay at the golden nugget, vegas was a fun place to visit.
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