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  • The food is a given if you like sandwiches and you like salads and you wouldn't mind a great cookie...this is the place for you. It's consistent and all store fronts but, I have to point out that the character of a place starts and ends with the customer service and the Eastern location did that for me! Michael the Catering Manager asked me (3) times how my day was going...it's hard to get people I see on a daily basis to do that so (3) made me feel important. Then he offered me some water as I was waiting...I could have been fooled I thought I was in a fine dining establishment. I used their catering option and ordered (6) boxed lunches over the phone. They were no hassle... silverware was in their napkins were in there. Can't say enough...they made my afternoon a little easier with their extra attention. Thank you Panera
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