Update 3/31
Manager and I played phone tag but finally did get in touch with each other. Walk through was done and I was assured the person who stole my item was not there. He was not simply cleaning out the apartment or else he would have just said that. OVERALL this was not a bad experience. I received a great rate on my apartment and the noise above was just an inconsiderate neighbor, nothing major. I would just try to be home when maintenance goes in and all should be good.
UPDATED 4/6
WHAT A JOKE. After scheduling a walk through with them they charged me for 1 days rent because the walk through was apparently one day past my lease end date. Would have been nice if the customer SERVICE (or lack there of) person I scheduled my walk through with would have advised me of this. Especially since I told her I had vacated the premises since 2/13 and could do it anytime. NOT EVEN WORTH THE FIGHT...JUST HAPPY TO BE DONE WITH THE PLACE.