I'm probably Scoop's most frequent customer - I live not 100 ft away and anyone who knows me can attest to my love for ice cream. I'd rate scoops as above average. The ice cream itself is solid. It's not gourmet (it's definitely not in the same class as Mitchell's or Jeni's), but it's good, and they always have a couple unique flavors and a good vegan selection. The decor is bright and cute, perfect for an ice cream store. Service is usually good and always friendly (though some of the new employees this season are certainly not in any hurry). I can only recall one bad experience out of seriously 50+ trips (a cookies and cream milkshake that tasted like the cookies were burnt). But there's a reason I keep going back instead of heading to Churned or Mitchell's, and it's not just that it's so close to home. Scoops is a really good neighborhood ice cream shop. Maybe not a destination, but a great place to pop in if you're in Tremont.