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| - I was not impressed by Salon Izzy. I went in a couple weeks ago for cut, color, brow wax from Ruth. This salon is not what I call 'nice.' It is not modern and it has no style. It looks like a Regis or something, which makes sense since all of the stylists I talked to there used to work for Regis or beauty supply store salons... great. The people in this salon did not seem to get along. There were more than one disagreements and people stepping on each others' 'turf' while I was there. Ruth seemed 'off' after receiving a (very helpful and probably needed) coloring tip from another stylist... I later found out that she was very upset by this. Further, there isn't a receptionist in this salon (as far as I can tell) and Ruth answered several phone calls and text messages while I was in the chair. Unprofessional. There was a time when Ruth had the color brush and hair in one hand and was texting with the other. Wow. Ruth had a cancellation and then called another client who then also cancelled and she was clearly stressing... I probably should have left too.
Anyway, Ruth's mentor (Donald... I think) was a nice guy and helped out (more than he probably should have had to ), but I didn't like that he and Ruth gossiped about other clients and stylists while I was there. If they are talking about these people, what will they say about me after I leave? So unprofessional. The hair cut I received and the color is decent, but I was concerned because A) Ruth cut my hair while it was curly, so if I were to straighten it, I doubt the cut would be straight....not a real issue since I wear it curly, but something to think about and B) Ruth didn't style my hair at all or offer to, so it was pretty hard to see what the cut was going to look like. I had to go into the bathroom to re-wet my hair to see what it might look like.... that really isn't acceptable. My Mom also had her hair cut and colored and Ruth accidentally turned her hair purple. My mom is fairly cool, so she went with it, but that is also not acceptable. To her credit, Ruth offered to redo it if she was unhappy with it in the next few days.
So lastly, Ruth did my eyebrows. I wouldn't normally have my eyebrows waxed at a hair place, but I needed them done and she offered to do them for free for my birthday (which was the next day). All seemed fine until I got up and looked in the mirror. She had waxed off half of one of my eyebrows! Before I could say anything, Ruth said 'I didn't wax off your eyebrow, your hair is just light!' Ummm I have been having eyebrow waxes for 13 years and my hair has never been so light....it was so light, it was nonexistent! I was pretty furious and got out of there as fast as I could. As we were leaving, Ruth sat in her chair and texted. She did not apologize. I would not recommend her to anyone and I certainly will never go back.
I guess you really do get what you pay for.
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