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| - I recently switched to this veterinary practice from another I had been going to for many years. The reason I switched was because the previous practice was very disorganized in the communication between the "front office" and the medical staff, and as my dog has aged and his need's increased, I grew increasingly uncomfortable with the potential for error that such poor communication might result in.
I knew when I first took my little guy to SCAH that I was going to have to incur a huge expense before I could reach the ultimate goal of having his teeth cleaned -- he's an older dog, has a heart murmur, and has extreme gum disease which is typical for his breed.
Another reviewer here left a very bad review of SCAH, putting the blame on the practice because she couldn't afford health care for her dog(s). The reviewer should NOT have left a poor review of the practice because of her own poor financial management. I am speaking from first-hand multi-visit experience when I write that the care from this practice is exemplary on all levels--front office, assistants, and especially Dr. Young. They are a veterinary practice, not a welfare office.
As we've been running various tests to determine whether my guy's heart is strong enough to undergo the much-needed dental work, Dr. Young has made herself available at all hours of the day or night - yes, she gave me her cell number and she's called me as late as 10:00 in the evening to discuss test results. THAT, is a thorough and caring vet. Like the other reviewer, I'm not a wealthy woman, and I will probably be using CareCredit to pay for my guy's dental bill when I pick him up later this afternoon (as I have for the tests done to-date), but that's my problem, not SCAH's.
I can tell you unequivocally that you will not find a better practice than that of Dr. Young.
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