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  • This convalescent home / rehab facility appears to be normal / safe enough to leave your loved ones at for care, but they are actually the worst possible facility for you to use. They are blatantly irresponsible, and provide the lowest possible amount of care that they think that they can get away with. They are directly responsible for my Mothers death. Mom was there for a diabetic ulcer on her left ankle, and needed help getting up and around, (restroom, bringing meals to her, etc). Well because these people were not watching / attending to her and her medications on a regular basis, Mom had a massive stroke at 6:00 pm on Sunday night, and this horrible place waited over 24 hours to call the paramedics to get her the help that she needed. They finally called them at around 800 pm Monday night, (Labor Day) and she was taken to Mountain View hospital. The ER stated that Marquis waited way too long to get her help, approx (24 hrs) to get her the help that she needed for the Stroke. I was told that Mom only had a 4 hour window to get help in order to have a chance of rebounding from the stroke and for the meds to be more effective. She never did recover from this, got much worse and ultimately passed away at Complex Care on Tenaya. This is complete and total NEGLIGENCE on Marquis part. Please do not allow your loved one to recover there. Much better choices out there trust me. Thank You
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