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  • Zero stars for this JITB. I stopped going to this JITB over a year ago because of the indifference and lack of manners the drive-through staff displayed when I went through one evening, but decided to give it another chance today. However, when I went inside to order my dinner, I waited for over 5 minutes while one cashier, whose back was to me, stood to the side talking to a co-worker whom I could not see. A male employee, who saw me and made eye contact several times, did nothing to tell the cashier that there was a customer waiting. Eventually I decided I had enough and left. This is the LAST time I will go to this JITB. I do not know who the manager is but they definitely need to focus on the staff's customer service skills. Perhaps an email to the district manager is in order by this time.
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