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  • I frequent this shopping center, and even have a mailbox here for my business. This is a simple, convenient location for me. Although the workers are rather slow here, it has never been a big issue since it has never really been busy. As I walked in yesterday to mail a package, there was a line of about 8 people. There were two people working, and they seemed to be moving the line fairly quickly. Two customers then left at the same time, and everything ceased after that. One employee, Richard, apparently had to shut down his register. He went into the back, as did the other woman whose name I did not see. The woman came back out, but there was a lot of confusion as to whether or not he closed his register, took the till out and counted the drawer. She couldn't help anyone until he completed this process. Meanwhile, a woman cut in front of the line, but apparently had been at the counter before with an issue and was told that she could come to the front once she had everything completed. This would have been fine, but she still did not have it right. The woman helping her, Chi, seemed to be new and confused as to what to do. The original woman behind the counter helped her as well as another customer who brought in 6 packages, all going out of the country. As they all tried to help this one woman with her 6 packages, the line continued to grow. And grow. By the time it was my turn, I had been there for 20 minutes. My fault for wanting to mail something at the post office right before the holiday. I vowed never to do this again. I got to the counter, and the 'new' employee (I have no idea if she was new, but she did not appear to be very comfortable with the procedures) weighed my package and measured it. She gave me only two options for shipping, 2-day and 2 weeks. Seriously?! Nothing in between? It was only going to Colorado. The first option was $40, and I have no clue what the other option was because two weeks to go 12 hours east was so ridiculous. I took my package home, printed a label of my own and dropped it off the next day. 2-day for $18. Hmm. I have no idea why she was charging $40. I will continue to print my labels at home. It is completely stress-free.
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