I always have problems with this location. I figured it's been awhile so it shouldn't still be bad. But I was wrong! When I got there they stated they were making white rice as they were out and it would be 15 minutes. I was ok with that....who wouldn't want fresh rice? Multiple issues here. While we were waiting they ran out of sour cream and DID NOT say anything until the rice was ready. If I knew that I would have left! While we were waiting for rice a customer came up and stated their rice was undercooked. When I got home I noticed the fresh white rice they made....was also undercooked! Your team needs retrained on making the food correctly and Hygiene. The person working the register and preparing part of the food never changed gloved between handling a credit card or scooping up lettuce. I also saw another person wipe their nose on the arm. I understand...runny noses happen but don't wipe on your arm while you are standing in front of food going out to customers.