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| - As a hunter for the perfect burger, and a 20 year cook, I have already realized that perfection is in the mouth of the beholder, and you really have to share the taste of chef who developed the combination in question. Today, I had the chophouse burger. It was different than most burgers I had tried, but well prepared and refreshing. I may even opt to have it again, so long as I am seated and tended to by a food server.
I have gathered that food service from 2000 to present has become disgraceful (compared to that of pre-2000) so I don't set my expectations too high when I dine out.
But eating at the bar was nothing short of piss-poor. I have queried 3 different employees on information of the a couple of menu items- 2 of which admitted that they were in the gray and my server- the bartender- said she would find out. It took her 12 minutes to retrieve that information. I had already finished one glass of water which was placed under a dusty tapper, which I wiped off myself (witnessed by another employee) before my order could finally be taken and sent back to the cook. I can understand her distress as she had to tend to 2 others who were sitting at the bar and keep up with after-work plans with her co-workers (said sarcastically.)
Before I finished my only round of fries (if I had been seated, I would have been offered a refill), I added an entree to go. Just a bit over five minutes later, she returns with my order, already bagged, and to any one else with a 5th grade education would have recognized that I had no other business but to pay for my food. She placed my order beside my two empty beverage containers and continued doing what she was doing- not wiping down service areas and gossiping with her cohort. Another 10 minutes had passed when she finally asked if I wanted to pay my bill. Duh! I would've waved her down for the bill, but I wanted to be able to justify her $1.16 tip, far more than she deserved.
I would have liked to hear her complain of the sickly gratuity, but I had already spent 1hr and 3 minutes for business that could have been resolved in 25 generous minutes.
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