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  • Came in for a quick k wash and back seat detail. It was 8:15am on a Monday and the only person in line. The attendant was helpful and priced the back seat detail and wash at 59.99, which was pretty high compared to what I've paid in the past for a full detail in the past. As soon as he handed me the slip, he advised me that Jeeps have a recall and they are unable to drive it through the wash or to the detail area. Given our needed the detail and it wasn't 100 degrees, I didn't mind. While they detailed the seat I called my dealership to inquire on such recall. They advised me there was no such recall. Upon completion of the detail I advised them and asked what type of documentation they would need to not have this issue again. They then advised me it's company policy, all jeep Cherokee and sport models. It used to happen only on the older models and they have been known to jump or accelerate, crashing into other cars and injuring or killing employees. I tried to explain to them this can happen with any car and if that's the case for Jeep's they just don't want those cars there. Why not just exclude Jeep's all together if we are not going to have the same experience as any other car? If you own a jeep be ready to be inconvenienced and pay just as much as everyone. I will be staying away from this place until they figure out their facts and look into every single car recall under the sun. I was so disappointed and wanted to give them my family business.
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