I've actually been coming here for a couple of months because I like my eyebrows threaded instead of waxed but I've slowly started to realize they have the worst customer service ever. They have a sign in sheet and half of the people don't sign in and they have no idea who gets there first so sometimes you're waiting longer when you should have already went. And they're are constantly speaking their language and seem like they're arguing about something (based on their tone). Today I waited I good 5 min while one of the employees was using the computer and arguing with the lady who did my eyebrows. They need better customer service skills. But I do like the way they shape. I've had 3 different people and they all came out just the way I liked.