My 2 1/2 year old son has come here twice this year. Once for a finger that got a door closed on it, and another for a respiratory issue and 103.4 fever. The two times were both towards the time they open, and so the wait time wasn't bad at all. Everyone from the front desk to the X-ray tech, to the Doctor was pleasant and helpful. My only wish was that they had perhaps some toys or something more to keep kids entertained. That said they do play movies on the TV and have tons of books. Nobody likes having a sick child in need of relief overnight or on a holiday, but this is a fantastic resource!