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| - What baffles me is that for years people have raved about the food and complained bitterly about the lousy service, AND NOTHING CHANGES!
My wife and I have had breakfast here twice--really enjoying the food and not receiving good service. Tonight, we tried their Friday fish with much the same result--great food and lousy.... No, terrible... service. The salad was excellent, the fish was very good (the cod was better than the tilapia, and the French fries were probably the best I've ever had. The food would easily earn five stars, but our evening was ruined by our server.
She wasn't unfriendly, just uncaring, and definitely did everything to best suit HER schedule. We were seated and waited.... And waited... After more than fifteen minutes, our server finally decided to swing by our table after having spent quite awhile chatting at the next table. Then things happened quickly--way too quickly! I ordered a beer which was delivered, then we got our salads a minute later, then our entrees were served a minute after that! Annoyed, I remarked that we would have liked to have had more time with our salads and our wonderful server actually blamed it on the chef!
We had dinner and then time--or was it our server--slowed down again. We got our bill and waited.... And waited.... for our server to pick up our payment. She chatted at one table... was gone from view for quite awhile, then chatted at another table..... Finally, my normally reserved wife yelled her name and STILL she found other things to do before coming to pick up our payment. Unreal!
Holstein, your food is top notch and your service is.....horses--t. Obviously, you don't read these reviews or you don't care. Either way, you've lost our business.
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