Tom literally just left our house! Talk about good, fast, and quality service. The price he gave us on the phone was the price we paid (obviously this would be different if they needed to diagnose) but we just had a broken spring so easy to tell. He was super nice and didn't try to sell us on other items/services which is always great. Lastly, the price was perfect. I called a popular garage door company and it would have been $20 more, called another local company and they wouldn't even give me a price except saying it would be $65 to come out and look. Definitely will use Tip Top again for all our garage door needs!