Dr. Richards and his staff are amazing! One of my implants broke the day I found out I was pregnant. Because I'm pregnant I could not have general Anastasia so Dr. Richards offered to do it under local. All the other doctors I called their office staff criticized me for wanting to have it fixed. It was very uncomfortable and needed to be removed. After my OB/GYN approved me having it done under just local I went ahead and made my appointment. Dr. Richards and his office staff were very professional and respectful. The operating room team is extremely nice and made me feel comfortable and at ease during the whole procedure. When I decide to get them redone after the baby is born I will definitely go to him!