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  • Been here twice -- first visit years ago seemed to have much better customer service. I checked in early because the room was READY, and they charged me $25 extra. I paid it, but ridiculous! Then, because I was traveling with my infant and other kids, I needed an extra "hour" to get checked out.... And, they told me it would be another $20. Talk about nickel and diming their customers. We rushed out of there, but I let the kids swim first (so i could nurse my baby, since i couldn't in the room) and noticed that 1.5 hrs later... Cleaners had not been to the room yet (yep, I kept an eye on it!) Why do they need to charge for early check in, or late check out!?!? It isn't costing them anything extra!!! Dishwasher beeped on and off, annoyingly so, during our stay. Traffic is quite noisy... You hear everything! Beautiful accommodations just off the strip, at a reasonable price... Until you make the smallest of requests -- then the CHA CHING price tags begin! :( Leaves a sour taste in my mouth at the end of our trip.
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