Although hostess indicated a 20 minute wait and we were ready to leave with our 3 hungry kids, the manager said he could get us a table more quickly and we were seated within 5 minutes. Our server was new, and was honest that the happy hour beer specials really weren't special. So we paid $6 each for craft brews which were not on happy hour. The restaurant was packed, and our server was clearly overwhelmed but very sweet. All dishes were delivered except spouse's burger. After 10 long minutes and no burger, the manager happened along and I flagged him down. The burger was ready and waiting, just never delivered. Food is standard chain bar food, quality acceptable, not memorable. And why is this the only restaurant chain without free wifi?