The people there are nice. The cuts are pot luck. I have yet to go to any one of them where when they use the clippers and I do not feel like a buzz saw racked my neck for a week. I have even put Neosporen on the neck hairline for 5 days now and I can still feel the burn, no wonder the male children cry when they hear it coming. I do not understand how men can cope with their entire head being shaved. Your good as long as they do not use the clippers. I will probably go back but I swear off of the clippers. NO MORE.