I couldn't believe how close we were from the lions and giraffe. It was so much more personal than going to any zoo. The volunteers seem to love there job and feed the animals snacks all day long. My favorite part was feeding the baby giraffe Ozzie and also getting a snow cone for $1 in the heat!! Other than that the only part I didn't like was the LONG wait to even pay to get in-30min is way to long.