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  • Were the prices great? Yeah Were the shelves stocked? Sometimes Were the staff helpful? Nope. Went to the self check out because I really hate bothering people (I know it's their job but still) unfortunately my $4.99 mascara tagged as $6.99. Pressed the "help" button, the machine said someone was on their way. A few minutes later, looking around I realized the free staff were too busy chatting to give a f*** even though there was a red flashing light above me. Went to a cash where even the cashier had to put effort into having the supervisor come over. Once they confirmed the mistake they tried to just lower the price, I had to point out that Quebec law means mischarge under $10 means I get it free. The supervisor told me I would have to go to the Customer Service counter to have that happen. The cashier there was apologetic at my evidently unimpressed face when I explained that this was my third visit to a register. Yeah the pricing is good, but when the store is near empty and a bunch of you are hanging out and not doing your jobs you really shoot yourself in the foot. Would I buy here again? Of course, it's walmart pricing in a very accessible area with gorgeous decor peices. Customer service wise though, needs some serious work.
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