About: http://data.yelp.com/Review/id/5KQYTYHx5SMcowawZKmT8g

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About: http://data.yelp.com/Review/id/5KQYTYHx5SMcowawZKmT8g Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-05-03 00:00:00 (xsd:dateTime)
itemReviewed	Hillman Cancer Center
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	8 (xsd:int)
rev:text	I'm not super impressed by this place so far from a strictly administrative perspective - I'm not going to talk about doctors, because there are so many and patient experience will vary. First, we were told to arrive at a certain time. We did, and registered, then waited nearly an hour. When we asked, we were told that the appointment was actually two hours later. A 1:00 pm appointment, which we were on time for, was actually scheduled for 3:00. Since we had another appointment with the doctor at 3:00, this caused a bit of stress. Turns out, the appointments were scheduled and rescheduled without letting us know what was going on. We drove more than five hours to get here - a heads up would've been nice. After two hours, that first appointment was taken care of and the other doctor said that he'd wait for us. We waited an additional two hours to see that doctor. That's after we had to hunt down receptionists just to register. This is all with an appointment, mind you. I get some delays, but keeping patients informed is an important aspect of patient care: so many decisions are taken away when you're ill; it's important to continuously communicate to reduce stress. If it were just us, I'd write it off as a fluke, but in the four hours I've been sitting here (and counting) I've watched other patients come and go, many with the same complaint: why didn't you tell us X? Why didn't you tell is Y? Why didn't you talk to us? Why didn't you tell us what's going on? On the plus side, they have flat rate valet parking ($5) which is one less worry! And the therapy dogs that routinely travel around the building provide some much needed stress relief. The free WiFi is also a great touch.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Elizabeth

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