To my surprise they are not ready in a NY minute. Placed order at 4:30 online for a 6:15 pick up. Imagine the surprise to arrive at 6:10 and nothing was started. Moving from NY 3 years ago I accepted the fact would not find the same caliber of pizza. Overall my experience with Brooklyn has nt been positive from a quality standpoint and service is terrible. I will no longer give them a chance.