While the venue itself isn't as visually impressive as some I've seen, the seating is comfortable and the sound is good. I ordered my ticket online for pick up at will call. That day before email saying to get there 45 minutes early if you're picking up at will call wasn't terribly necessary, as it took about 30 seconds. But I know they're thinking ahead and planning for the mad rush of people who all show up 5 minutes before the show and then probably throw a tantrum if they don't make it in. Or maybe that wouldn't happen here, since overall Canadians seem about 100x nicer than the average human being.
Anyway. I had a ticket to see Titanic the Musical, which had been on my theater bucket list since I saw the original Broadway cast perform on the Tony's back in 1997. Well, this cast did not disappoint. It's really en ensemble performance without huge "leads," and everyone was wonderful.
If you exit the theater at intermission, you do need to bring your ticket with you, as they check the upon reentry.
Enjoy the show!