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| - We had a buy one entree and get a second entree for free coupon, so we thought we would give this place a "shot"...no pun intended.
It was immediately obvious, upon our arrival that Garlic & Shots needs to fine tune their whole operation. Right from the get-go, we both felt a strange vibe in the place, maybe it was the sparse/drab decor, or the indifferent greeting from the hostess whom seemed like she didn't want to be there. We were however promptly ushered to a table. Unfortunately, the table was located in a little side area that is completely cordoned off, not very inviting, and it had a feel of being completely removed from the rest of the restaurant...weird! We also thought it strange that none of the tables in the restaurant had place settings either. From the paper menu's that gave us the impression the place was trying to do things on the cheap, we each ordered a couple of local craft brews, and the top sirloin steak which is very reasonably priced, imo. Our drinks were a little slow to arrive and we wondered if we had been forgotten, over in the little cordoned off, uninviting, area we had been seated in. Upon the arrival of our food, our server realized we didn't have silverware. No biggie, a little attention to detail is appreciated however. The garlic mashed potatoes and the veggies, although delicious, were barely luke-warm, but both of our top sirloins were cooked to perfection and excellent! The steaks were definitely the highlight of our experience. I did inform our server about the barely luke-warm mashed potatoes and veggies. She was very apologetic and promptly offered to bring more out. At one point the manager approached our table and asked about our experience. I informed him about the potatoes and veggies. He seemed genuinely concerned and insured us that he would address the issue with the kitchen. He also offered a complimentary beverage on the house.
Despite the service being a bit slow, our server did a decent job overall. We got the impression the restaurant staff are very inexperienced, the place was understaffed, and disorganized. If this place ever figures out the restaurant business, this place could be a winner.
Our experience overall was a good one, but had it not been for the great steaks, I would have given the place two stars. We will definitely try Garlic & Shots again. I hope they get their act together.
Oh, by the way, the top sirloin steak was excellent!
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