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  • The salesman for ACE knew his business and was quite professional and helpful. The person in their California office facilitating the move was also quite helpful through the process and was pretty good about keeping us informed. Unfortunately, everyone operating between those two people were not much help at all. The company sent two packers to our two bedroom apartment and they proceeded to take all day to pack such a small space. When the truck showed up the next day, the three man crew mosied themselves into loading our stuff over a six hour period in 100+ degree heat. The delivery to our new home was supposed to be made in three to ten days but instead took almost twenty. (Granted we delayed them three days at the end because it was easier to unload in the new house rather than the storage unit that we had rented to temporarily store our stuff originally.) The other reviews of this company are pretty good, so our experience may be atypical. However, my best advice is to do your own packing and use this company only if you are relocating somewhere that they regularly deliver to.
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