On the coldest night of the year in Charlotte, Librettos didn't have the heat on. The dining area, for families and couples, has always been noisy beyond belief because there's no way to keep the noise from the bar out. The waitress told us that the entire restaurant at this location will be turned into a sports bar so the whole place will be noisy. Tonight's meal was our last at Librettos. I've lived in Charlotte over 27 years and seen some great restaurants fold up their tents and leave town. How you treat regular customers says a lot about the management. Food's still great, but it's a shame that the bar and sports crowd wins at this location. Thank you.