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| - There is no residential option for Time Warner Cable in York County and that is fine with me. (Side note - Time Warner Cable and Time Warner have been completely separate, unaffiliated companies for almost four years. Please don't insult the media company Time Warner by referring to Time Warner Cable as Time Warner). Anyways, the only local cable option is Comporium, but their prices seemed high, and they also had a lot of additional fees when everything switched to digital. We decided to go with Dish Network, and for the most part we have been happy. It was my first experience with satellite, and overall, it's been better than cable.
The price of the service is reasonable, but there are some fees added onto the $29 offers you see (they are usually clearly represented though). The lease of the DVR is free; however there is a $6 fee for the DVR service (usually waived for the 1st year or two as part of a promotion). Regional sports networks are an extra $6 per month (Fox Sports). However, even when everything has been added up, it's still slightly cheaper than cable. The best thing however is that we have had it for 3 years and our rate has NEVER INCREASED!
We had one issue where our DVR overheated and we lost everything recorded on it. It was partly our fault as they are CPU's and need air circulation and we had some small items obstructing it. They replaced it without and issue. The service went out often at first but they came out and readjusted the dish and it's been fine since. The customer service has been good. Most often I have spoken to people in the US but occasionally will get an offshore rep. We temporarily fell behind on our bills and they were very good about it. On the few times I've had to call them I have not had to wait more than 5 minutes (and usually not at all). As far as outages due to weather, they are few and far between. It either has to be downpouring or snow falling (which accumulates in the dish and blocks the signal) for the signal to go out. If you're worried about a 2 year contract, don't be. If you are unsatisfied with the service, they are not holding up their end of the contract and you can cancel. My main problem with Dish is that NBC Sports (formerly Versus and before that the Outdoor Life Network) is on their top tier. It's a little too expensive so we don't get it. Right now, however, they have a bunch of Starz and Encore movie channels for free for a year as part of an anniversary.
Overall, we have been much happier than Dish than with cable. I cannot compare it to Comporium, but we have them for internet and they are good. I'm just not sure I'll ever go back to cable.
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